Commercial scope assurance for service businesses

Stop doing extra work without clear customer approval.

ScopeSure connects the original agreed scope with project activity, changes, customer approval and evidence.

Built for service SMEs No customer account required
ScopeSure scope assurance dashboard with illustrative demo data
Potential Scope DriftTwo project items may not be included in the approved scope.Review Scope
01

BeforeAuthorise the scope

02

DuringMonitor project activity

03

ApprovalConfirm commercial changes

04

AfterPreserve the evidence

THE PROBLEM

Small changes can become
expensive disputes.

Customers request additional work during delivery, but the price and time consequences are often never formally approved.

01

Extra Work

Customer requests something additional.

02

No Approval

Work begins before price or time is confirmed.

03

Poor Evidence

Messages, photos and agreements are scattered.

04

Revenue Loss

The final invoice is disputed.

ScopeSure moves change approval to the moment the change happens.

HOW IT WORKS

Know what is authorised
before the work is done.

ScopeSure keeps the commercial decision connected to the work—from the first agreement to the updated scope.

01Set the baseline
01

Record Scope

Capture what the customer originally approved.

02

Monitor Activity

Connect project activity and evidence to the approved scope.

Authorised baseline
02Review the change
03

Identify Potential Drift

Flag activity that may fall outside the approved scope.

04

Create Change

Record additional work, price and time impact.

Commercial review
03Authorise the outcome
05

Customer Approves

Send a mobile-friendly approval link.

06

Update Scope

The approved change becomes part of the project record.

Recorded decision
Agreed ScopeActivityScope DriftApprovalUpdated Scope
CORE INNOVATION

More than change-order software.

A commercial assurance layer connecting the agreement with the work happening around it.

AUTHORISED SCOPEHallway walls

Paint walls

Prepare surfaces

Structured Scope

Break the original agreement into clear scope items.

SCOPE MATCH18%Potentially unauthorised

Scope Drift Detection

Identify work that may not match the authorised scope.

COMMERCIAL IMPACT

Additional cost+£390

Schedule+1 day

Commercial Impact

Show price, labour, materials and schedule consequences.

CUSTOMER RESPONSEChange approved

Recorded to project history

Customer Understanding

Confirm that the customer understands the practical effect of a change.

CONNECTED EVIDENCE

Scope V1

Site note

Customer approval

Evidence Trail

Connect photos, documents, approvals and timestamps.

PROJECT SCORE94/100Strong commercial record

Dispute Readiness

Show how complete the commercial project record is.

PRODUCT EXAMPLE

One request. One clear
commercial decision.

BRIGHTBUILD PROPERTY SERVICES

Decoration project

Approved
01 · CUSTOMER REQUEST

Additional decoration work

Repair damaged plaster

Paint two additional doors

Upgrade to premium paint

02 · COMMERCIAL IMPACT
+£390Additional cost+1 daySchedule impact

New completion 18 September 2026

03 · AUTHORISED SCOPE

Original value£2,400

Updated value£2,790

Scope baseline updated
COMMERCIAL DECISION RECORDEDCustomer approval timestamped and linked to the updated scope.

£0Unresolved exposure

SCOPE DRIFT

Identify possible scope changes before invoicing.

ScopeSure connects project activity with the approved scope and brings potential mismatches to a person for review.

POTENTIAL SCOPE DRIFT · REVIEW REQUIREDTwo hallway doors appear in project activity but are not listed in the approved scope.

Operative noteProject photographMaterial record

ScopeSure identifies potential mismatches for human review. It does not automatically determine legal liability.
ScopeSure authorised scope mapScopeSure potential scope drift review
PROJECT HISTORY

Every commercial decision
has a clear history.

Scope, activity, changes and approvals stay connected from the first agreement to the final record.

01
12 Aug · 10:32

Original scope authorised

Customer confirmed the £2,400 decoration scope.

02
14 Aug · 10:42

Operational evidence recorded

Hallway doors were prepared for painting.

03
14 Aug · 11:08

Potential scope drift identified

Activity did not confidently match the authorised scope.

04
14 Aug · 11:21

Customer change approved

+£390 · +1 working day

05
14 Aug · 11:22

Authorised scope updated

New project value recorded as £2,790.

DISPUTE READINESS

Know how well documented
your project is.

PROJECT READINESS
94out of 100

Strong commercial record

DOCUMENTATION HEALTH

Ready if this project is questioned.

Strong

Original scope clarity100%

Change documentation96%

Customer approval92%

Evidence completeness88%

Outstanding scope issues · 1Completion confirmation has not been recorded.
REVENUE PROTECTION

Measure the financial impact.

See how much additional work has been identified and commercially approved.

Additional Work Identified£6,420
Changes Approved£5,870
Approval Rate91%
Revenue Protected£5,870
INDUSTRIES

Built for service businesses,
not one type of job.

Property & Trades

Hidden damage, additional rooms and material changes.

Cleaning & Maintenance

Additional areas, specialist work and frequency changes.

Creative Services

Extra hours, locations, revisions and deliverables.

Agencies

Additional campaigns, channels and revisions.

Consulting

Additional workshops, analysis and reporting.

Join the Pilot for Your Industry
WHY SCOPESURE

The layer between the
agreement and the work.

Quotation softwareCreates the original quote.Controls what changes afterwards.
Project managementOrganises work.Checks whether work is commercially authorised.
Invoicing softwareCharges after work is complete.Helps approve additional charges before invoicing.
Contract managementStores agreements.Connects agreements with activity and evidence.
PILOT PROGRAMME

Become an Early ScopeSure
Pilot Business.

We are looking for UK service businesses that regularly experience changes to customer scope.

Early product accessPilot pricingDirect influence on developmentOnboarding support
Step 1 of 2
ROADMAP

From Scope Control to
Contract Observability.

Year 1

Scope Control

Record scope, approve changes and preserve evidence.

Year 2

Scope Intelligence

Identify potential scope drift from operational activity.

Year 3

Contract Observability

Compare obligations with operational events and evidence.

START CLEAR

Protect your scope before it becomes a dispute.

Join the ScopeSure pilot and help shape a new commercial assurance platform for service businesses.

ScopeSure secure customer approval on mobile