Property & Trades
Hidden damage, additional rooms and material changes.
Scope recorded Change approved Evidence preserved
Scope changes happen far beyond construction.
Built for service SMEs whose customer requirements evolve while work is being delivered.
Cleaning & Maintenance
Additional areas, specialist work and frequency changes.
Scope recorded Change approved Evidence preserved
Creative Services
Extra hours, locations, revisions and deliverables.
Scope recorded Change approved Evidence preserved
Agencies
Additional campaigns, channels and revisions.
Scope recorded Change approved Evidence preserved
Consulting
Additional workshops, analysis and reporting.
Scope recorded Change approved Evidence preserved
THE SHARED PATTERN
Different service. Same commercial risk.
Customers often request additional work during delivery, but price and time consequences are not formally approved.
Extra Work
A customer requests something additional.
No Approval
Work begins before price or time is confirmed.
Poor Evidence
Messages, photos and agreements are scattered.
Revenue Loss
The final invoice is disputed.
FOR YOUR INDUSTRY
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